Shipping policy

Order selected specialities from South Tyrol conveniently online.

Shipping costs and delivery times

Italy (mainland) – EUR 9.90, free shipping from EUR 99.00. Delivery normally within 2 working days.
Calabria, Sicily, Sardinia and other Italian islands – EUR 9.90, free shipping from EUR 99.00. Delivery normally within 3 working days.
Germany and Austria – EUR 12.90, free shipping from EUR 99.00. Delivery normally within 3 working days.
Belgium, Netherlands and Luxembourg – EUR 19.90, free shipping from EUR 200.00. Delivery normally within 4 working days.
France (excluding Corsica) and Spain (mainland) – EUR 24.90, free shipping from EUR 300.00. Delivery normally within 5 working days.

Handling time

We dispatch your order within 1 to 2 working days of receiving payment. The delivery times stated above begin on dispatch and refer to working days from Monday to Friday, excluding public holidays.

Delivery areas

We currently deliver to Italy, Germany, Austria, Belgium, the Netherlands, Luxembourg, France and Spain. We do not currently ship to other countries.

Carriers

Shipping is handled by X4U Italia and DHL Express. For deliveries within Italy, food products are packaged in a temperature-appropriate manner.